Our Services

With all the extensive services we provide have specially designed inbound and outbound voice services to never let our valuable customers down.

Customer Service

M/S Mitali International delivers a variety of personalized services for everything from collections to billing, service inquiries and problem resolution, to help you boost your customer's acquisition, retention and grow your brand.

Technical Support

We provide Support Solutions throught inbound call, live chat and emails to maximize customer's satisfaction and loyalty and increase revenue with solutions designed to address the most complex customers.

Lead Generation

We support the business-to-consumer (B2C) and business-to-business (B2B) sectors to maintain a continous flow of sales leads, managing from prospects qualification to win-back initiatives and up-selling, cross-selling programs.

Audience Development and Direct Response

We have the tools in our extensive portfolio of solutions to engage with your target audience. This includes agents specializing in phone and digital solutions, up-sell and cross-sell capabilities, SMS texting and automated IVR that specializing in phone and digital solutions, up-sell and cross-sell capabilities, SMS texting and automated IVR that provide both stand-alone or agent integration and bilingual agents.

Data Entry

Our highly experienced team has the capability to handle large volumes of data entry and analysis, providing accurate and timely data entry services such as: Data entry from images, Online order entry and follow up and mailing list for a variety of industries and companies.

Back Office Solutions

By integrating Back Office solutions to your company you will simplify day-to-day tasks and we will help you to significantly lower overhead costs and streamline your operations

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Canada Office

Toronto Star Building,

1 Yonge Street, uite 1801,

Toronto, Ontario, Canada M5E 1W7.

+ 1 647 707 8664 ,

+ 1 647 707 8664

Local office

Floor#4th & 5th,

House#37, Road#13,

Sector#10, Uttara

Dhaka, Bangladesh.

(+880) 1631564233

Make Sure that you are touch with us

Some Words About Us

M/S Mitali International is a leading BPO and call center solutions provider. Founded in 2015, we are committed to offering quality and innovative services to our clients, building strong and lasting relationships which have turned them into business associates.